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human resources

Board Governance and Documents

What Information Does Your Board Need Access To?

repost from Boardable | The Nonprofit Board Governance Guide

Agenda and Minutes: These items help your members always have up-to-date details on meetings and recent history. Check your state laws to see if there are requirements for how long you keep these records and whether they need to be publicly accessible.

Bylaws: These ensure your meetings run smoothly and that members know your expectations. They also spell out procedures for common issues from voting procedure to board member attendance.

Strategic Plans: Whether they are long-term or short-term, board members need to document strategic plans to be able to provide you with the best insight and assistance for moving forward.

Your History and Mission: Members should always know who your nonprofit serves, and why you do what you do. It’s a good idea to review your history and mission at board retreats and make sure everyone is on the same page.

Board Expectation Agreement: This essential document outlines exactly what you expect from board members in detail, avoiding miscommunication or unwanted results. It should include topics such as attendance, personal donations, fundraising support, ambassadorship efforts, and anything else your organization expects board members to do.

Board Member Job Description: Specific details of what board membership looks like and how directors serve your board helps prospective members decide if board service is for them.

Committee Charges: Details about what a committee does, who is responsible for it, and how decisions are made set this reporting structure up for success.

Legal Documents: From your articles of incorporation to your legal status and other essentials, have important legal documents available for board members to easily access.

Financials: Budget, financial statements, and your last annual audit results are among the important documents that boards need to make decisions. Again, check with local laws about requirements for what needs to be made public and how long documents need to be retained.

Contact Details: Maintain this information for the current board, any active emeritus members, and key executive employees. Identify who emergency contacts are in various situations and consider making contact info shareable (as desired) among board members.

Calendar: A clear, easy-to-understand calendar of your upcoming events, activities, and important dates for your nonprofit—updated every meeting—ensures better attendance.

Board and Executive Director Roles

DIVISION OF DUTIES

MISSION

Board of Directors

  • Approve mission, vision, values, strategic plan

  • Review and approve annual implementation plan to ensure consistency with strategic plan

  • Ensure legal and ethical integrity

  • Maintain accountability, including complying with reporting and accounting requirements

  • Be aware of key risks and mitigation strategies

Executive Director

  • Work with board to develop mission, vision, values, strategic plan

  • Develop annual implementation plan and advise board when milestones in implementation are reached

FINACIALS

Board of Directors

  • Approve annual budget

  • Approve internal control policies

  • Hire financial auditor

  • Review financial indicators and ensure adjustments are made

  • Approve investment policies and ensure compliance with regulatory requirements

  • Support fundraising activities

Executive Director

  • Develop annual budget, establish income and expense parameters, determine specific expenditures within approved budget lines

  • Work with board to develop financial policies and internal controls

  • Respond to auditor findings

  • Report to board on cash flow, budget to actual, and other key financial measures

  • Comply with board-approved financial policies and reporting requirements

  • Work with board to develop and execute fundraising strategy

PROGRAMS

Board of Directors

  • Ensure that programs are achieving objectives

Executive Director

  • Develop and implement programs

  • Provide evidence of program effectiveness

PEOPLE

Board of Directors

  • Hire and evaluate the executive director

  • Approve personnel policies and review salary information

  • Draft grievance and whistleblower policies

Executive Director

Hire and supervise all other staff

Set compensation and benefits for individual employees within organizational policies


SAMPLE POSITION DESCRIPTION TABLE

 
 

Job Description | Nonprofit Administrative Manager

This Administrative Manager position offers insight into all aspects of managing and growing a nonprofit business. This list is meant to provide some guidance as we navigate what’s needed together. It may change over time.

Communications

  • Track and manage executive tasks and to-dos

  • Meet with director weekly to review projects and calendar

  • Liaison with board members, clients, customers, participants, and partners

  • Communicate and maintain relationships with press and media contacts

Data Management

  • Research and update grant opportunities database

  • Maintain administrative contact and reference lists

  • Manage and track organizational data and key metrics

  • Assist with organizing electronic files and digital library

Marketing

  • Contribute to and manage web pages, blog posts and SEO

  • Assist with copywriting and delivery of e-newsletters

  • Manage social media calendar, schedule posts and engage with online connections

  • Research and report developments with e-marketing and e-commerce

Student Interns for Your Nonprofit

Colleges and universities are a great resource for nonprofit organizations seeking a little extra support. Most post-secondary institutions have intern programs designed to provide students with work experience. Students usually receive credit for the work time, and a stipend is optional.

Contact the placement office at local colleges or universities to find out about the position description positing and other requirements.

Be prepared to provide:

  • organizational summary

  • length and time commitment

  • stipend (if applicable)

  • position description

  • required qualifications

  • contact information


SAMPLE POSITION LISTING | JOB DESCRIPTION

Overview

ABC Education Organization works with schools to educate for a healthy tomorrow. We accomplish this through curriculum support and professional development for teachers. ABC Ed is seeking part-time interns to join our organization with our work in 4 main areas of support, including: program, fundraising, research and storytelling.  Interns are asked to commit to at least 3 months of work with us and contribute 5-15 hours a week on a weekly basis. Positions may be remote or hybrid - to be discussed.

  • Program Support:  Interns assisting with program support will help us with planning and preparing for our programs.  This includes helping with coordination, recruitment, on-going correspondence, via email and phone, and logistical planning.  Interns will assist in writing and editing program documents and conducting some follow-up and evaluative research. Program Interns will work closely with our Program Manager and the Director of Education and Research to put together resources, as needed for on-going programs.

  • Fundraising Support:  Interns assisting with fundraising will help up to update our database with regards to potential organizations for partnership.  Interns will work closely with our Director of Development to conduct on-line research and determine alignment of mission and program areas as needed.  Another important task is making sure that the funder database is up to date.  This internship may include helping to support events and fundraisers.

  • Research Support:  ABC Ed has on-going research opportunities for interested interns.  One primary area of research includes the ongoing documentation and assessment of participant data.  Research Interns will work with the Director of Education and Research to help develop and analyze tools that will help us to better analyze and document our programs. 

  • Storytelling Support: Another growing area of research for us includes conducting semi-structured interviews (approximately 1 hour each) with clients, and program attendees, and school and community leaders to better understand the value of our work and document program impact. Interns will also transcribe and edit interviews and help to compile stories for our journal.

If you are interested in interning with the ABC Ed please send your resume and a cover letter referencing which areas of interest and your availability for each project: Please send inquiries to Leah Mason, Program Director leah@ abc-ed.org.

Recommended Nonprofit Technology

Nonprofit founders, entrepreneurs and managers wear many hats. In addition to running programs, leaders have to be familiar with technology that supports productivity, communication, recruiting, financial management, marketing, grant opportunities and fundraising.

Here are the resources that we use to get things done with ease.

Productivity

TechSoup
Access donations and discounts on software, hardware, and tech services

Microsoft Office 365
Your place to create, communicate, collaborate, and get great work done

Google for Nonprofits
Be more collaborative, productive, and efficient with Google Workspace

Bookkeeping

Wave
Free accounting software for nonprofits

QuickBooks Online
Nonprofit accounting software solution

Gusto Payroll
Hire, pay, insure, and support your employees with Gusto's all-in-one people platform

CRM’s and Donor Management

Salesforce.org
Scale funding and increase operational effectiveness with Salesforce. Free or discounted for nonprofits.

Staff, Volunteer and Board Recruiting

Idealist
Connects people who want to do good with opportunities for action and collaboration.

Volunteer Match
Matches inspired volunteers and nonprofits to achieve remarkable outcomes.

Foundation List
A national job board for nonprofits. Connecting people to help create greater impact.

Create The Good
Connects nonprofits with volunteers ready to share their life experiences, skills and passions.

Design and Marketing

Canva
Create social media graphics, videos, logos, marketing materials and more

iContact
Easy email marketing for nonprofit organizations

Envato
Everything you need to get creative projects done

Elfsight
Ready-to-use website widgets to help increase sales, engage visitors, collect leads and more.

Adobe Creative Cloud
software used for graphic design, video editing, photography and more

Squarespace
Establish a presences and take donations with this website

Grant Databases

Foundation Directory by Candid
Grants database and grantmaker search tools

GrantStation
Grants database, tools and info to secure nonprofit funding

GrantWatch
Grants database for nonprofits and municipalities updated daily

Instrumentl
Grant discovery, research, and tracking in one place

Fundraising

Guidestar by Candid
Connecting donors and funders to nonprofit organizations

Grants.gov
Subscribe for funding opportunities and apply for federal grants

Dun and Bradstreet
Register your business to establish credibility with funders and partners

Giving Portals

Network for Good
Online giving and donor management software for nonprofits

Cybergrants FrontDoor
Claim your organization to access the hundreds of corporate giving portals

YourCause GrantsConnect
Manage grantmaking from online grant applications through payments

Benevity Causes Portal
Helping nonprofits access and become eligible for corporate giving

Recruiting Board and Staff